"Our solutions are workforce multipliers," says Burwell. Though many workers fear AI is destined to replace them, Burwell is committed to human-agent teaming, which pairs human intelligence with artificial intelligence to harness the strengths of each. "Our AI Virtual Agents are specially trained to handle routine phone-based tasks so human talent can be more strategic and get more done." This is not only counterproductive, but it's degrading to job satisfaction and performance," says Stead Burwell, Founder and CEO of Outbound AI. It can easily be two-thirds of their day. "The amount of time medical billing teams spend on the phone with payers is truly staggering. The process is complex, labor-intensive and fraught with inefficiencies, which is why Outbound AI is using the superpowers of generative artificial intelligence, including GPT, to remove the burdens of administrative work across the healthcare revenue cycle. What many people don't realize is how much time and effort it takes providers to get paid for their services. SEATTLE-( BUSINESS WIRE)-Seeking medical care is inarguably a costly proposition.
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